Got a question for us? We’ve tried to answer as many questions as we can below. If you don’t find your answer here, please get in touch and we’ll be happy to help.
Do you have a list of useful numbers for hut owners?
What are the benefits of joining the membership scheme?
There are three levels of membership to choose from, and all are designed to give you convenience and peace of mind. We can do everything from saving you money on your annual hut insurance, to looking after your key for you and conducting regular security and maintenance checks. Take a look at our membership page for full details.
What is the advantage of having a hut badge displayed?
If a passerby or the beach patrol team notices any damage to your hut, they can contact us and we will alert you if we hold your details on our membership database.
I am interested in becoming a member but I do not have regular access to the internet. Can I still join if I don’t use email or online banking?
Yes – just call us on 01903 247573 and we will post you all of the information you need to become a member.
I live alone and do not have family close-by to help me. How can you help me?
We are keen to support those who are vulnerable and need a more personal service from Goring Beach Huts. Please get in touch to find out how we can help.
Can I still call you if I have a question, or do I have to use the contact form on the website?
If you would rather speak to us in person then yes, please call. The contact form is there to capture all information and is the preferred method, but we will always respond to telephone enquiries within 12-24 hours.
How do I claim a membership rate with Love Your Hut?
Once you have joined the membership scheme you will receive an email with your unique membership number. Give this number to Love Your Hut insurance company and they will apply an automatic members discount on your annual policy.
I have more than one hut. If I want to join the membership scheme do I have to pay for each hut?
No, if you are fortunate enough to own more than one hut then one membership will cover them all. Just make sure you let us know all your hut details when you sign up.
I have chosen not to become a member, but you still have my key. What happens to it?
No problem, you can still access our range of services without becoming a member. If we have previously held your key, please get in touch so we can arrange to get it back to you.
How does membership save me money?
All three membership options will save you money, as well as offering peace of mind (which is priceless!).
Everyone enjoys a reduced insurance rate with Love Your Hut, which will save you around £20 a year. You also get an annual maintenance voucher to use, and if there is any damage to your hut, you will be alerted to secure it before further damage.
If you choose our keyholding service and lose your key we will cut and send you a replacement free of charge. Security Plus members also enjoy a discount on the securing of their hut, including security bars and padlocks.
What areas do you cover?
We offer a full range of services for hut owners in Ferring, Goring, Lancing, Widewater and Shoreham. If you have a hut elsewhere in West Sussex get in touch, we may be able to help. We can also help with any internal carpentry or painting to council maintained huts along Worthing seafront.
My hut is falling apart! How can I get a new one?
Get in touch via our online form and we will contact you to discuss your options. We will get a new hut quote to you within 24 hours. There is a wait from order to delivery so it’s best to get in as early as possible so the hut can be up in time for the summer!
I am visiting for a holiday. Can I rent out a hut?
Hut owners do not have permission from the council to rent out their huts to holidaymakers. It is a condition of their lease. However huts in Ferring are freehold and therefore can be rented out. Go to sussexbeachhut.co.uk to find out about one hut that is available for short term rental.
Can you sell my hut?
Yes, Goring Beach Huts can assist you by advertising your hut, attending all viewings on your behalf and supporting you through the process. We also hold a waiting list of buyers.
How do I go about buying a hut?
Get in touch and ask to be added to our waiting list. We will take details from you such as preferred location and price range. When a hut comes on the market that meets your requirements we will let you know. This service is FREE.
My hut has been broken into, how can you help?
Unfortunately from time to time beach huts do get broken into and it can be very distressing, especially if you don’t live close by. If you are a Security Plus member then we will attend your hut and secure it within 12 hours of it being reported to us, at a discounted rate. We can also provide you with a quote for any necessary repairs.
Do you sell padlocks and security bars?
Yes, we can supply and fit a range of hut ‘furniture’ from padlocks to padbolts, from security bars to cabin hooks. All our products are galvanised for added protection from the elements.